Privacy Policy

Effective Date: July 27, 2025

This Privacy Policy applies exclusively to the content, tools, and directory services provided by Therapy Waypoint (“Therapy Waypoint,” “we,” “us,” or “our”) on the website https://therapywaypoint.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site.

1. Information We Collect

Personal Data

  • Identifiers: Name, email address, ZIP/postal code.
  • Online Identifiers: IP address, device type, browser type and version, operating system.
  • Usage Data: Pages visited, time on page, referring source, click data, search queries.
  • User Content: Comments, quiz or self‑test responses, directory profile information (for listed therapists).
  • Payment Data: Payment token or partial details; full payment information is handled securely by our third‑party processor.

Aggregate & De‑identified Data

Non‑personal data used for site analytics, performance monitoring, and feature improvements.

2. Sources of Personal Data

  • Directly from You: When you register, subscribe to newsletters, submit forms, take quizzes, or communicate with us.
  • Automatically: Via cookies, pixel tags, and similar technologies.
  • From Third Parties: Service providers for hosting, analytics, email marketing, customer support, and payment processing.

3. How We Use Your Information

  • Site Operation & Improvement: Analyze behavior to enhance functionality, personalize content, and develop new features.
  • Communication: Send newsletters, service updates, surveys, and respond to inquiries.
  • Directory Management: Maintain therapist listings and facilitate contact requests.
  • Marketing: Deliver promotional content if you opt‑in; send targeted emails based on preferences.
  • Legal & Security: Comply with legal obligations, enforce terms, detect and prevent fraud.

4. Sharing Your Information

We do not sell personal data. We may share data with:

  • Service Providers: Hosting (e.g., AWS, Cloudflare), analytics (e.g., Google Analytics), email (e.g., Mailchimp, HubSpot), payments (e.g., Stripe).
  • Legal Authorities: To comply with lawful requests or protect our rights.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales.
  • With Your Consent: For third‑party integrations that you enable.

5. Tracking Technologies & Your Choices

Cookies & Tracking

  • Essential Cookies: Required for site functionality.
  • Functional Cookies: Remember preferences and settings.
  • Analytics Cookies: Collect usage data for performance and improvement.
  • Advertising Cookies: Used only for service‑related promotions; no third‑party ads on public content.

Manage cookies via your browser settings or our (link).

Do Not Track

We currently do not honor Do Not Track browser signals.

6. Data Security & Breach Notification

We implement industry‑standard measures—TLS encryption, secure servers, access controls, and periodic security audits—to protect data. In the unlikely event of a data breach, we will notify affected users and regulatory authorities in accordance with applicable law.

7. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law. Aggregate or anonymized data may be retained indefinitely for analytics.

8. Third‑Party Links & Embeds

Our Site may include links or embedded content from external sites (e.g., resource partners). We are not responsible for their privacy practices; please review their policies separately.

9. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such data, contact us and we will delete it promptly.

10. Your Privacy Rights

U.S. State Rights

  • California (CCPA/CPRA): Access, deletion, correction, and non‑sale rights.
  • VA, CO, CT, UT, WA, etc.: Similar rights under state privacy laws.

Submit requests to support@therapywaypoint.com.

EU/EEA (GDPR)

Rights to access, rectification, erasure, restriction, portability, and objection. Legal bases: consent, contract, legal obligation, legitimate interests. Contact us to exercise.

11. International Transfers

Data may be transferred to and processed in the U.S. and other jurisdictions. We use appropriate safeguards, such as Standard Contractual Clauses, to protect data transfers.

12. Changes to This Policy

We may update this policy; the “Effective Date” will reflect changes. Your continued use of the Site constitutes acceptance of the revised policy.

13. Contact Us

For questions, concerns, or to exercise your rights, email support@therapywaypoint.com.

Last Updated: July 27, 2025